88fe Terms & Conditions

1 Introduction & Acceptance

These Terms and Conditions (hereinafter referred to as "the Terms", "these Terms", or "T&C") govern the relationship between 88fe (hereinafter "the Platform", "we", "us", or "our") and any individual (hereinafter "you", "the Player", or "the User") who accesses, registers on, or uses the services available at 88fe.io.

By creating an account, logging in, depositing funds, placing a bet, or otherwise accessing any feature of the 88fe platform, you confirm that you have read, understood, and unconditionally agreed to be bound by these Terms in their entirety. If you do not agree to any provision of these Terms, you must immediately cease using the platform and close your account.

These Terms are supplemented by our Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference and form part of this agreement. In the event of any conflict between these Terms and any other document, these Terms shall take precedence unless expressly stated otherwise.

2 Eligibility Requirements

Access to and use of the 88fe platform is strictly limited to individuals who satisfy all of the following eligibility criteria simultaneously:

• Age: You must be at least 21 years of age. 88fe operates a strict 21+ policy across all services. The platform applies a higher minimum age threshold than the statutory minimum in recognition of the importance of protecting young adults from the potential harms of gambling.
• Jurisdiction: You must be physically located in and a resident of Bangladesh at the time of registration and at the time of each transaction. 88fe is designed for and directed at the Bangladesh market.
• Legal capacity: You must have full legal capacity to enter into a binding contract under applicable law. You must not be acting under the influence of any legal incapacity, guardianship, or conservatorship.
• Not self-excluded: You must not be currently subject to a self-exclusion order, either one you have imposed yourself through 88fe's responsible gaming tools or one imposed by a third-party gambling management programme.
• No prior ban: You must not have had an account on 88fe previously closed for cause, including for fraud, abuse, or breach of these Terms.

3 Account Registration & KYC

3.1 Registration Process

To access real-money services on 88fe, you must complete the registration process in full and truthfully. During registration, you will be required to provide accurate personal information including your full legal name, date of birth, residential address, a valid email address, and a mobile phone number registered in Bangladesh. Providing false, misleading, or incomplete information at registration constitutes a material breach of these Terms.

3.2 One Account Policy

Each individual player is permitted to hold exactly one (1) 88fe account. Opening multiple accounts — whether under the same identity, different names, different email addresses, or from different devices — is strictly prohibited. If duplicate accounts are detected, 88fe reserves the right to close all associated accounts, void any pending withdrawals, and retain any bonuses received across those accounts.

3.3 Know Your Customer (KYC) Verification

Before processing any withdrawal, and at any time at our discretion, 88fe may require you to complete identity verification (KYC). Acceptable KYC documents include:

• National Identity Card (NID) — Bangladesh NID card (front and back)
• Passport — valid Bangladeshi passport (biographical data page)
• Proof of address — utility bill, bank statement, or official correspondence dated within the last 90 days showing your residential address
• Payment method verification — confirmation that the bKash, Nagad, Rocket, or bank account used for deposits belongs to you

KYC documents must be submitted in clear, unobstructed digital copies. Documents that appear altered, obscured, or inconsistent with other information on the account will not be accepted. 88fe reserves the right to request additional documents beyond those listed above where circumstances warrant further verification.

Failure to complete KYC verification within 14 days of a request will result in withdrawal requests being placed on hold until verification is completed. Continued non-compliance may result in account suspension.

4 Account Security

You are solely responsible for maintaining the confidentiality and security of your 88fe account credentials, including your username, password, and any two-factor authentication codes. You must not share your login credentials with any third party under any circumstances. 88fe will never ask you for your password via email, live chat, or any other communication channel.

You must notify 88fe immediately at [email protected] if you suspect that your account credentials have been compromised, that unauthorised access to your account has occurred, or that your registered mobile number or email address has been taken over by a third party.

• Use a strong, unique password for your 88fe account — do not reuse passwords from other platforms.
• Enable two-factor authentication (2FA) where available in your account security settings.
• Log out of your account after each session, particularly when using shared or public devices.
• Ensure your registered email account itself is secured with a strong password and 2FA.

88fe accepts no liability for losses arising from unauthorised access to your account where such access resulted from your failure to maintain adequate account security, including sharing credentials or failing to secure your registered email or mobile number.

5 Deposits & Withdrawals

5.1 Accepted Payment Methods

88fe accepts deposits and processes withdrawals exclusively in Bangladeshi Taka (BDT) via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. All payment accounts used must be registered in your own legal name and must match the name on your 88fe account. Third-party payment is strictly prohibited.

5.2 Deposit Conditions

• Minimum deposit: ৳500 per transaction across all payment methods.
• Processing time: bKash, Nagad, Rocket, and Upay deposits are credited to your 88fe account within 60 seconds in the majority of cases. Bank transfer deposits may take up to 30 minutes during BST business hours.
• Deposit fees: 88fe does not charge a platform fee on deposits. Your payment provider's own transaction fees, if any, are your responsibility.
• Deposit limits: Maximum deposit amounts and daily limits are displayed within your account dashboard and may be adjusted as part of responsible gaming controls.

5.3 Withdrawal Conditions

• Minimum withdrawal: ৳1,000 per transaction.
• Processing time: Withdrawal requests are reviewed and processed within 2–4 hours during BST business hours (09:00–21:00, Bangladesh Standard Time, UTC+6). Requests submitted outside these hours will be processed the following business day.
• Withdrawal method: Funds must be withdrawn to the same payment method used for the most recent qualifying deposit, subject to verification requirements.
• KYC requirement: All withdrawals are subject to completed KYC verification. 88fe reserves the right to delay or decline withdrawal requests where KYC is incomplete or where a transaction appears inconsistent with the player's established activity pattern.
• Active bonus: Withdrawals while an active bonus is in progress may be subject to the applicable wagering requirement being met first. See Clause 6 for full bonus terms.

5.4 Currency and Conversion

All balances, bets, winnings, bonuses, and transactions on 88fe are denominated in Bangladeshi Taka (BDT). No currency conversion is applied by the platform. Your account balance is always displayed in BDT. The ৳ symbol is used throughout the platform to denote the Bangladeshi Taka.

6 Bonuses & Promotions

88fe offers a range of bonuses and promotional offers to eligible registered players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL season, IPL, and ICC tournaments. All bonuses are subject to the following general conditions and to any specific terms displayed at the point of offer.

• Opt-in requirement: Most bonuses require explicit opt-in at the point of offer. Bonuses will not be applied retrospectively to deposits made before opting in.
• Wagering requirements: All deposit bonuses and free spin winnings are subject to a wagering requirement. The applicable wagering multiplier is clearly stated in the specific bonus terms before you opt in. Wagering requirements must be met within the stated time limit.
• Game eligibility: Not all games contribute equally to wagering requirements. Contribution rates by game type are displayed in the bonus terms. Live casino games and certain high-RTP slots may have reduced contribution rates.
• Maximum bet rule: While an active bonus is in play, the maximum permitted bet per round or per event is ৳1,000 unless otherwise specified. Bets exceeding this limit during a bonus period may result in the bonus being voided.
• Maximum withdrawal from bonus: Winnings derived from free spins or no-deposit bonuses may be subject to a maximum cashout cap. This cap is stated clearly in the specific offer terms.
• Bonus abuse: 88fe reserves the right to void bonuses and associated winnings, and to suspend accounts, where bonus abuse is detected. Bonus abuse includes but is not limited to: placing opposing bets across multiple accounts, systematic low-risk wagering designed to fulfil requirements without genuine play, and exploiting promotional loopholes.

7 Betting & Gaming Rules

7.1 Sports Betting

All sports bets placed on 88fe are subject to the specific rules applicable to each sport and market, which are displayed within the sportsbook section at the time of placing a bet. In the event of ambiguity between general terms and sport-specific rules, the sport-specific rules shall prevail for that market. 88fe reserves the right to void bets where an obvious pricing error has occurred, where a match result is under official investigation, or where the integrity of the event is in doubt.

7.2 Cricket Betting Specifics

Cricket is 88fe's flagship betting product, covering BPL, IPL, T20 World Cup, ICC tournaments, Test matches, and Bangladesh Tigers bilateral series. For cricket betting, the following specific rules apply:

• Match betting markets are settled based on the official result as declared by the relevant governing body (ICC, BCB, BCCI, etc.).
• In the event that a match is abandoned, reduced by weather, or subject to the Duckworth-Lewis-Stern method, markets will be settled in accordance with the DLS result or voided where no result is officially declared.
• In-play bets are accepted up to the moment the market is suspended. Bets accepted after an in-play event has occurred but before the market is suspended due to data latency may be voided at 88fe's discretion.
• Top batsman and top bowler markets are settled based on official scorecards as published by Cricinfo/ESPNcricinfo or the relevant governing body.

7.3 Casino & Slot Games

All casino games — including live dealer tables, video slots, and RNG table games — are provided by third-party licensed game suppliers including Evolution Gaming, Ezugi, Pragmatic Play, Microgaming, NetEnt, Spribe, and others. Game outcomes are determined by the game supplier's certified Random Number Generator (RNG) systems. 88fe has no ability to influence individual game outcomes. Published Return to Player (RTP) percentages are those certified by the game supplier and represent the theoretical long-run return across a very large number of game rounds — they do not guarantee any individual outcome or session result.

In the event of a game malfunction, crash, or technical disconnection during a live game round, 88fe will make reasonable efforts to resolve the matter fairly based on the documented game state at the point of disruption. Where a fair resolution cannot be determined, the bet may be voided and the staked amount returned.

8 Prohibited Activities

The following activities are strictly prohibited on the 88fe platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of balance, and, where appropriate, reporting to law enforcement authorities:

• Match fixing and insider information: Placing bets using material non-public information or in connection with any attempt to fix or manipulate the outcome of any event is a serious criminal offence and is strictly prohibited.
• Money laundering: Using the 88fe platform to deposit, layer, or integrate proceeds of crime is prohibited. All suspicious transactions are monitored and reported in accordance with applicable anti-money laundering obligations.
• Automated betting tools: Using bots, scripts, artificial intelligence, screen-scraping tools, or any other automated means to place bets or interact with the platform without human intervention is prohibited.
• Collusion: Conspiring with other players to gain an unfair advantage — particularly in live casino poker or other multiplayer game formats — is prohibited.
• Chargebacks: Initiating an illegitimate payment dispute or chargeback against a genuine 88fe transaction is prohibited and constitutes fraud. Any account where a chargeback is initiated will be suspended pending investigation and any outstanding balance may be withheld.
• Platform manipulation: Attempting to exploit bugs, glitches, or errors in the platform software to generate winnings, free credits, or any other advantage is prohibited. Any winnings generated through exploitation of platform errors will be voided.
• Third-party accounts: Allowing any third party to operate your account, or operating an account on behalf of another person, is prohibited.

9 Responsible Gaming

88fe is firmly committed to responsible gaming. We believe that gambling should be a form of entertainment, not a solution to financial difficulties or a compulsive behaviour. We provide a range of tools to help players manage their gambling activity, all accessible from within the account dashboard:

• Deposit limits: Set daily, weekly, or monthly deposit limits to control your spending.
• Session time limits: Set reminders or hard limits on the duration of individual gaming sessions.
• Loss limits: Cap the total amount you can lose over a defined period.
• Self-exclusion: Temporarily suspend your account for a period of 1 week, 1 month, 3 months, 6 months, or 12 months, or request permanent self-exclusion. Self-exclusion requests are processed within 24 hours and take effect immediately thereafter.
• Reality checks: Receive periodic on-screen reminders showing your session duration and net win/loss position.

If you believe your gambling is becoming a problem or that you are no longer gambling for entertainment, we strongly encourage you to use the self-exclusion tool immediately and to seek support. You can also contact the 88fe support team at [email protected] to request account restrictions at any time. Full details of our responsible gaming approach are available on the Responsible Gaming page.

10 Intellectual Property

All content on the 88fe platform — including but not limited to the 88fe brand name, logo, website design, colour schemes, graphics, text, user interface elements, software, and underlying code — is the exclusive intellectual property of 88fe or its licensors. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 88fe platform solely for personal, non-commercial recreational purposes in accordance with these Terms. You may not copy, reproduce, modify, distribute, publicly display, reverse-engineer, or create derivative works from any 88fe content or software without our prior written permission.

Game content — including game graphics, audio, mechanics, and software — is the intellectual property of the respective game suppliers (including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi) and is used by 88fe under licence. All third-party intellectual property rights are acknowledged.

11 Limitation of Liability

To the fullest extent permitted by applicable law, 88fe's total aggregate liability to any player in connection with the use of the platform — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total amount of real-money deposits made by that player to their 88fe account in the 30 days immediately preceding the event giving rise to the claim.

88fe shall not be liable for any indirect, special, consequential, incidental, punitive, or exemplary losses, including but not limited to: loss of profits, loss of anticipated winnings, loss of data, loss of goodwill, business interruption, or any losses arising from your reliance on information available on the platform.

88fe does not guarantee uninterrupted or error-free access to the platform. Scheduled and unscheduled maintenance, third-party service failures, internet outages, and force majeure events may cause temporary disruption. 88fe shall not be liable for losses arising from platform unavailability where the unavailability was caused by circumstances beyond our reasonable control.

12 Suspension & Termination

12.1 Suspension by 88fe

88fe reserves the right to suspend, restrict, or close any player account at any time, with or without prior notice, where we have reasonable grounds to believe that:

• The player has breached any provision of these Terms and Conditions.
• The account is being used for a prohibited activity as described in Clause 8.
• The player has provided false or misleading information during registration or KYC.
• The player is in breach of any applicable law or regulation.
• Account security has been compromised and a suspension is necessary to protect the player's funds.
• A regulatory instruction, court order, or law enforcement request requires us to restrict the account.

12.2 Closure by the Player

You may close your 88fe account at any time by contacting the support team via live chat or email at [email protected]. Prior to closure, any remaining balance in your account (net of any bonuses subject to wagering requirements) will be returned to your verified payment method. Account closure requests are processed within 5 BST business days.

13 Dispute Resolution

If you have a complaint or dispute regarding any aspect of the 88fe platform, service, or a specific bet or transaction, you should raise it in the first instance through our live chat support, which is available 24 hours a day, 7 days a week. Our support team will endeavour to resolve your complaint within 48 hours.

If your complaint is not resolved to your satisfaction through live chat, you may escalate it in writing to [email protected] with the subject line "Formal Complaint". Please include your account username, a detailed description of the issue, and any supporting evidence (screenshots, transaction IDs, dates and times). We will acknowledge your written complaint within 24 hours and provide a full written response within 7 BST business days.

88fe's decision following the formal complaint review process represents our final position on the matter. Where a player remains unsatisfied with our final decision, they may seek independent advice or pursue any remedies available to them under applicable law. These Terms do not limit any statutory rights you may have as a consumer.

14 Amendments

88fe reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. We will provide reasonable notice of material changes by publishing an updated version of these Terms on this page with a revised effective date, and by sending a notification to the email address registered on your account.

Minor amendments — including typographical corrections, clarifications that do not alter the substantive meaning of any clause, and updates to reflect changes in payment methods or game providers — may be made without prior notice. The "Last updated" date in the hero section of this page will reflect the most recent revision.

Your continued use of the 88fe platform after any amendment has been published and notified constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the platform and submit an account closure request before the effective date of the changes.

15 Contact Information

If you have any questions, concerns, or requests relating to these Terms and Conditions, you may contact the 88fe support team through the following channels. All contact details are provided for information purposes only — please note that email addresses are not clickable links.

• Email support: [email protected] — responses within 24 hours (BST business days)
• Live chat: Available directly within your 88fe account dashboard, 24 hours a day, 7 days a week
• Formal complaints: [email protected] — subject line "Formal Complaint" — responses within 7 BST business days
• Business hours: 09:00 – 21:00, Bangladesh Standard Time (BST, UTC+6), every day of the week

For responsible gaming support, deposit limit changes, self-exclusion requests, or account restriction requests, please contact us via live chat for the fastest response. All responsible gaming requests are prioritised and handled with full confidentiality.